Information on COVID-19

 

Dear guests!

 

Based on the Svalbard tourism guidance, during the outbreak of Covid-19 in 2020, Arctic Travel Company «Grumant» of the Trust «Arcticugol» developed individual measures of preventative actions and infection control for its organization.

Measures of infection control are maintained within all hotels, hostels and guesthouses, restaurants, activities, public places and tourism services of the Arctic Travel Company «Grumant» in Barentsburg, Pyramiden and Longyearbyen. As long as the safety of our guests is of the highest priority for us, the following regulations have been implemented:

  • all the equipment is provided individually and it is properly cleaned and sanitised before, during and after a tour, activity or any other tourism service provided;

  • between all the participants of the tour group the distance is kept and controlled - 1 meter advised;

  • all objects of transport services, infrastructure, tours, activities are properly cleaned and sanitised promptly;

  • the common kitchen in the hostel Pomor is not available;

  • canteen, product and household shops are available only for permanent residents of Svalbard. 

 

If you travel with our complex tours:

  • guides are instructed and trained of infection control and preventative measures of infection spread;

  • guides do a safety briefing for guests before the tour or activity;

  • groups for a tour are not more than 10 guests;

 

We also ask our guests to respect and follow regulations to avoid any risks of getting infected.

  • to bring their own dishes for field lunches;

  • to maintain proper and accurate hand hygiene;

  • to keep a distance from others - 1 meter advised;

  • if a guest feels sick, we earnestly ask not to travel to us;

  • if a guest has visible symptoms of fever or respiratory infection, we may deny joining our tours.

 

We do appreciate your understanding and will be very happy to see you on Svalbard!

 

In case if there are any questions or requests according to our regulations and infection control, please don't hesitate to contact us:

tel.: +47 94 15 41 56

email: sheriff@goarctica.com

Please give us a call or send us an email!
 

9178 Barentsburg

Svalbard, Norway

 

booking@goarctica.com

+ 47 90 60 84 70  (office)
+ 47 94 13 01 28 (24 hours)
 

© TRUST Arcticugol

Registry number in Unified Federal Register of Tour Operators RTO 017351

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